I wanted to take a moment to write you about the excellent service Jake Mossman gave me with assisting me in buying my house. I want to give you a little background on myself so you realize the gratitude I have for your company and the service it provides.

 

I have lived in Florida the last 19 years and have been in the mortgage industry from retail to wholesale for the last 12 years. Florida is a very competitive state when it comes to real estate and I have worked with a lot of agents in my past.

 

So with that being said, I would like you to know that Jake went above and beyond in customer service. During the process of buying my home the inspection report stated the roof needed to be patched and fixed. The sellers had a company come out and fix it. We had a invoice stating that everything was complete. However, Jake went back on the roof himself to make sure it was done. ( I don't know any Realtor who would have done that) As it turned out, the roof was not fixed properly and he made sure the company came back out again. After we closed Jake came back out and got back on the roof to ensure everything was in order. I cannot tell you how much that meant to me because roof issues can become costly and very damaging. Jake made sure everything was taken care of down to my last need. Besides the roof issue Jake was on top of every phone call and document that needed to be taken care of.

 

I know Jake is a great asset to your company and I plan on referring any business I can to your company.

 

Thank you,

Sheila Shelton

 

"Originally, we put the house up for sale by owner before moving to Tucson. Shortly after the move, we received a call from Jake Mossman from EXIT Realty Horizons.  The funny thing about this phone call was that Jake was in the neighborhood with another client who just so happen to crash into a water truck right in front of our house. This was when Jake noticed our "For Sale by Owner" sign and gave us a call. He asked us how things were going with the sale of our home. Our progress with the home sale at that time was struggling because of low visibility and us not being able manage the sale anymore. After speaking with Jake, we instantly felt confident and comfortable that the sale of our home would be in good hands. In a short amount of time, our house gained high visibility from the flyers to the virtual home tour on EXIT Realty web-site. Throughout Jake's services, he was considerate, friendly and prompt with our concerns and he worked out any issues with the home in a timely manner. Jake's dedication and loyalty to our home sale was a win-win situation because the house sold in only 3 months time! We appreciate his service and we would highly recommend Jake Mossman as a Realtor."